Audios

Level of Permission (Roles)

Available to Tenant, Super Admin, Admin and Content Manager users.

Overview

The Audio section refers to a dedicated area where administrators can manage and control audio content within a channel. This section provides functionalities to upload, organize and edit audio posts.

There are two different views available: grid (default) or list. Administrators have the ability to filter Audios by:

Categories: upon selecting a Category, a list of the audios assigned to that specific category will be displayed; and/or
Featured Audios: a list of "Featured" or "Non-featured" audios.

Depending on the audio post publishing settings, audios will be displayed in one of the two available tabs:

Published: a list of published (posted) audio posts, ordered by published date (newest to oldest). These audio posts are available to users;
Draft: a list of audio posts that are in an unfinished or preliminary state and have not been published yet. These audio posts are not available to users.

Understanding the elements and actions available on an Audio Post

Item	Description
Thumbnail	The thumbnail of the audio post. Clicking on it will open a player and you will be able to play the audio.
Duration	The duration of the audio.
Date	The published date of the audio post. If it is a draft post, then it shows the create date.
Star	Star icon. Displayed on audio posts that are "Featured".
Title	The title of the audio post.
Access	The level of access of the audio post.
Edit	Pencil icon. Clicking on it will take you to the Edit Audio post screen.
Share	Share icon. Clicking on it will copy the audio post's URL so it can be shared.
Delete	Delete icon.
Download	Download button. Clicking on it will open a new tab from where you can download the audio.
Status	The status of the audio post. Published - the audio post is published and available to users. Transcoding - the audio is being transcoded and will be available to users when status is Published.

Add Audio Post

To create a new audio post, click on the Add Audio button.

Details

The audio file can be uploaded from your computer or from the Upload Center. Files must have a max of 5GB and a supported format: mp3 or wav.

The Upload Center option will list all the media available where the type is "audio" and the status is ready (uploaded and transcoded).

There are some features available in the pop up to help administrators choose the audio they want:

Search: ability to search by file name.
Play audio: ability to click on a thumbnail and play the audio.
Uploaded date: ability to see when the audio was uploaded.

Item	Description
Cancel	Cancel button. Clicking on it will take you back to the Audios screen. The audio post will not be created.
Save as Draft	The audio post will be saved as a draft (not available to users).
Publish	Publish button. If all validation criteria is met, the new audio post is created.
Video	Audio container. It shows the audio selected. Clicking on it will open the audio player. If an audio is being uploaded from your computer, it will show the upload progress bar. When an audio is uploaded, the Replace Audio button is displayed. Clicking on it will remove the audio from the container.
File name	Name of the audio file.
Duration	Audio duration.
Slug	Friendly name for URL (a component of a URL that follows the domain name and is used to uniquely identify a specific page). It is a text field that is derived from the post title by default but it can be edited. It is a required field and must be unique for that entity (post) and channel. It does not accept special characters, only letters (lower case), numbers and dashes.
Title	The title of the audio post. It is a required field: 1-250 characters.
Description	The description of the audio post. It is an optional field: max 500 characters. Some HTML tags are available, such as: heading tags (H1 and H2), bold, italic, underline, strikethrough and links.
Thumbnail	The thumbnail of an audio post. A good thumbnail stands out and draws viewers’ attention. It is a required field. It can be uploaded from the computer or from the Upload Center. Supported format: png, jpg, jpeg, svg, webp.
Share and Monetization	The level of access of an audio post. It is a required field. - Default: this option is selected by default. The audio post will inherit the level of access of the Channel. - Public: the audio post will be publicly available to anyone. - Login required: the audio post will be available to registered users. - Password required: the audio post will be protected by a password. Only people with the password can access it. If this option is selected, a password is required (min of 4 characters). - Paywall: the audio post is behind a paywall and associated to one or more products. Only users who have purchased the product can access it. To select one or more products, click on the Add Product button. To create a new product, click on the Create Product button.
Categories	An audio post can be associated to one or more categories. It is an optional field.
Tags	An audio post can be associated to one or more tags. It is an optional field.

Featured Post	An audio post can be marked as Featured. Featured posts will be displayed to users in a dedicated carousel.
Allow comments	An audio post can have the comments section enabled or disabled. It is disabled by default.
Hide from feed	An audio post can be displayed or hidden from the feed. It is disabled by default which means the audio post will be displayed in the feed.
Location	Similar to the Channel location, an audio post can have specific geographical boundaries or restrictions. Include - a list of countries that will have access to the audio post. Exclude - a list of countries that will not have access to the audio post. It is an optional field.

Promote

In this tab, administrators have the ability to send a push notification with the audio post. The option is enabled by default. If you don't want to notify the users about the new audio post, you can disable the toggle.

Title and description are both required fields, but if they are empty, the platform will use the same information from the audio post (title and description, respectively).

Edit Audio Post

To edit an audio post, click on the pencil icon next to the audio post you want to edit.

Details

Item	Description
Cancel	Cancel button. Clicking on it will take you back to the Audios screen. The audio post will not be updated.
Save as Draft	The audio post will be saved as a draft (not available to users).
Update	Update button. If all validation criteria is met, the audio post is updated.
Video	Audio container. It shows the audio file. Clicking on it will open the audio player. Replace Audio button: clicking on it will remove the audio from the container. You will be able to add a new audio (from your computer or from the Upload Center).
File name	Name of the audio file.
Duration	audio duration.
Slug	Friendly name for URL (a component of a URL that follows the domain name and is used to uniquely identify a specific page). It is a text field that is derived from the post title by default but it can be edited. It is a required field and must be unique for that entity (post) and channel. It does not accept special characters, only letters (lower case), numbers and dashes. To make changes, click on the pencil icon. To copy the URL, click on the copy button.
Title	The title of the audio post. It is a required field: 1-250 characters. To make changes, click on the pencil icon.
Description	The description of the audio post. It is an optional field: max 500 characters. Some HTML tags are available, such as: heading tags (H1 and H2), bold, italic, underline, strikethrough and links. To make changes, click on the pencil icon.
Thumbnail	The thumbnail of an audio post. A good thumbnail stands out and draws viewers’ attention. It is a required field. It can be uploaded from the computer or from the Upload Center. Supported format: png, jpg, jpeg, svg, webp.
Share and Monetization	The level of access of an audio post. It is a required field. - Default: this option is selected by default. The audio post will inherit the level of access of the Channel. - Public: the audio post will be publicly available to anyone. - Login required: the audio post will be available to registered users. - Password required: the audio post will be protected by a password. Only people with the password can access it. If this option is selected, a password is required (min of 4 characters). - Paywall: the audio post is behind a paywall and associated to one or more products. Only users who have purchased the product can access it. To select one or more products, click on the Add Product button. To create a new product, click on the Create Product button.
Categories	An audio post can be associated to one or more categories. It is an optional field.
Tags	An audio post can be associated to one or more tags. It is an optional field.

Featured Post	An audio post can be marked as Featured. Featured posts will be displayed to users in a dedicated carousel.
Allow comments	An audio post can have the comments section enabled or disabled.
Hide from feed	An audio post can be displayed or hidden from the feed.
Location	Similar to the Channel location, an audio post can have specific geographical boundaries or restrictions. Include - a list of countries that will have access to the audio post. Exclude - a list of countries that will not have access to the audio post. It is an optional field.

Delete an Audio Post

To delete an audio post, click on the Delete (trash) icon next to the audio post you want to delete. This action requires a confirmation: clicking on the X button will dismiss the pop up and the audio post will not be deleted. Clicking on Confirm will dismiss the pop up, the audio post will be deleted and a confirmation message will be displayed.