Audios
Level of Permission (Roles)
Available to Tenant, Super Admin, Admin and Content Manager users.
Overview
The Audio section refers to a dedicated area where administrators can manage and control audio content within a channel. This section provides functionalities to upload, organize and edit audio posts.
There are two different views available: grid (default) or list. Administrators have the ability to filter Audios by:
- Categories: upon selecting a Category, a list of the audios assigned to that specific category will be displayed; and/or
- Featured Audios: a list of "Featured" or "Non-featured" audios.
Depending on the audio post publishing settings, audios will be displayed in one of the two available tabs:
- Published: a list of published (posted) audio posts, ordered by published date (newest to oldest). These audio posts are available to users;
- Draft: a list of audio posts that are in an unfinished or preliminary state and have not been published yet. These audio posts are not available to users.
Understanding the elements and actions available on an Audio Post

Item | Description |
---|---|
Thumbnail | The thumbnail of the audio post. Clicking on it will open a player and you will be able to play the audio. |
Duration | The duration of the audio. |
Date | The published date of the audio post. If it is a draft post, then it shows the create date. |
Star | Star icon. Displayed on audio posts that are "Featured". |
Title | The title of the audio post. |
Access | The level of access of the audio post. |
Edit | Pencil icon. Clicking on it will take you to the Edit Audio post screen. |
Share | Share icon. Clicking on it will copy the audio post's URL so it can be shared. |
Delete | Delete icon. |
Download | Download button. Clicking on it will open a new tab from where you can download the audio. |
Status | The status of the audio post. |
Add Audio Post
To create a new audio post, click on the Add Audio button.
Details

Add Audio
The audio file can be uploaded from your computer or from the Upload Center. Files must have a max of 5GB and a supported format: mp3 or wav.
The Upload Center option will list all the media available where the type is "audio" and the status is ready (uploaded and transcoded).
There are some features available in the pop up to help administrators choose the audio they want:
- Search: ability to search by file name.
- Play audio: ability to click on a thumbnail and play the audio.
- Uploaded date: ability to see when the audio was uploaded.
Item | Description |
---|---|
Cancel | Cancel button. Clicking on it will take you back to the Audios screen. The audio post will not be created. |
Save as Draft | The audio post will be saved as a draft (not available to users). |
Publish | Publish button. If all validation criteria is met, the new audio post is created. |
Video | Audio container. It shows the audio selected. Clicking on it will open the audio player. |
File name | Name of the audio file. |
Duration | Audio duration. |
Slug | Friendly name for URL (a component of a URL that follows the domain name and is used to uniquely identify a specific page). |
Title | The title of the audio post. |
Description | The description of the audio post. |
Thumbnail | The thumbnail of an audio post. A good thumbnail stands out and draws viewers’ attention. |
Share and Monetization | The level of access of an audio post. It is a required field.
|
Categories | An audio post can be associated to one or more categories. |
Tags | An audio post can be associated to one or more tags. |
Featured Post | An audio post can be marked as Featured. |
Allow comments | An audio post can have the comments section enabled or disabled. |
Hide from feed | An audio post can be displayed or hidden from the feed. |
Location | Similar to the Channel location, an audio post can have specific geographical boundaries or restrictions. |
Promote
In this tab, administrators have the ability to send a push notification with the audio post. The option is enabled by default. If you don't want to notify the users about the new audio post, you can disable the toggle.

The Promote tab
Title and description are both required fields, but if they are empty, the platform will use the same information from the audio post (title and description, respectively).
Edit Audio Post
To edit an audio post, click on the pencil icon next to the audio post you want to edit.
Details
Item | Description |
---|---|
Cancel | Cancel button. Clicking on it will take you back to the Audios screen. The audio post will not be updated. |
Save as Draft | The audio post will be saved as a draft (not available to users). |
Update | Update button. If all validation criteria is met, the audio post is updated. |
Video | Audio container. It shows the audio file. Clicking on it will open the audio player. |
File name | Name of the audio file. |
Duration | audio duration. |
Slug | Friendly name for URL (a component of a URL that follows the domain name and is used to uniquely identify a specific page). |
Title | The title of the audio post. |
Description | The description of the audio post. |
Thumbnail | The thumbnail of an audio post. A good thumbnail stands out and draws viewers’ attention. |
Share and Monetization | The level of access of an audio post. It is a required field.
|
Categories | An audio post can be associated to one or more categories. |
Tags | An audio post can be associated to one or more tags. |
Featured Post | An audio post can be marked as Featured. |
Allow comments | An audio post can have the comments section enabled or disabled. |
Hide from feed | An audio post can be displayed or hidden from the feed. |
Location | Similar to the Channel location, an audio post can have specific geographical boundaries or restrictions. |
Delete an Audio Post
To delete an audio post, click on the Delete (trash) icon next to the audio post you want to delete. This action requires a confirmation: clicking on the X button will dismiss the pop up and the audio post will not be deleted. Clicking on Confirm will dismiss the pop up, the audio post will be deleted and a confirmation message will be displayed.

Remove audio post confirmation pop up
Updated 5 days ago