Create Video

Overview

Video content refers to the media content that is delivered and streamed to users through the platform. Administrators have the ability to manage and organize video content within the platform: they can upload, edit, categorize, and remove content from the application.

To create a new video post, click on Create > Create Content and then select the Video button.

You will be redirected to the Create Video screen.

Video

The video content of your post can be uploaded from your computer or from the Upload Center. Files must have a max of 5GB and a supported format: avi, mkv, mpeg, mpg, mpeg4, mp4, m4v, mxf, mov.

The Upload Center option will list all the media available where the type is "video" and the status is ready (uploaded and transcoded).

There are some features available in the pop up to help administrators choose the video they want:

• Search: ability to search by file name.
• Play video: ability to click on a thumbnail and play the video.
• Uploaded date: ability to see when the video was uploaded.
• Upload Media: The option to upload a video from your computer, even if you selected the Upload Center option.

Slug

This is the friendly name for your URL: A component of the URL that comes after the domain name and is used to uniquely identify a specific page.

It is a text field automatically generated from the post title but can be edited.

This is a required field and must be unique for both the post and the channel. It only accepts lowercase letters, numbers, and dashes, and does not allow special characters.

Level of Access

The level of access of the post. It is a required field.

• Default: this option is selected by default. The video post will inherit the level of access of the Channel.
• Public: the post will be publicly available to anyone.
• Exclusive (Login required): the post will be available to registered users.
• Private (Password required): the post will be protected by a password. Only people with the password can access it. If this option is selected, a password is required (min of 4 characters).
• Paywall: the post is behind a paywall and associated to one or more products. Only users who have purchased the product can access it. To select one or more products, click on the Select products dropdown. To create a new product, click on the Create a Product button.

Enable Teaser

Teasers provide a preview of the content. By activating a teaser, users can view a snippet of the video, regardless of its access level.

The toggle is disabled by default. To add a teaser for the video, simply enable the toggle.

Teaser Rules:

• The video must be at least 30 seconds long to enable the teaser feature.
• Videos shorter than 3 minutes will generate a 10-second teaser.
• Videos between 3 and 10 minutes will generate a 20-second teaser.
• Videos longer than 10 minutes will generate a 30-second teaser.

Note: The first 10 seconds of the video are skipped when creating the automatic teaser.

Select Thumbnail

The thumbnail of a video post. A good thumbnail stands out and draws viewers’ attention.

The thumbnail is a required field (a frame of the video will be added as a thumbnail if a custom thumbnail is not provided). It can be uploaded from your computer or from the Upload Center. Depending on your plan, you may have the option to generate the thumbnail using AI.

Supported format: png, jpg, jpeg, svg, webp.

Title

The title of your post. A good title accurately describes the video's main topic, provides enough information to entice viewers and help them understand the video's relevance to their interests.

Required field: 1-250 characters.

Description

The description of the post. A video post description provides additional information about the video content. It complements the video post title by offering more context, details, or insights.

Some HTML tags are available, such as: heading tags (H1 and H2), bold, italic, underline, strikethrough and links.

Tags

Tags are effective tools for organizing and categorizing content. By using tags, administrators can provide users with a flexible and intuitive way to navigate and explore content within the channel.

A video post can be associated to one or more tags.

New Tag

To create a new tag, click the New Tag button.

Advanced Settings

Categories

Categories allow you to organize the Channel content with a great degree of flexibility. For an increased flexibility, the system supports both Tags and Categories, however they are not the same. The behavior of Tags and Categories is different. Even though both are taxonomies (a grouping system) and similar to each other, Categories allow you to organize content in a broader way compared to Tags.

A video post can be associated to one or more categories.

Allow Comments

Comments play a vital role in fostering engagement, allowing users to interact and enhance overall participation. Admin users have the option to enable or disable comments for a specific post.

Comments are disabled by default.

Push Notification

Administrators have the ability to send a push notification with the post. The option is disabled by default.

Both the title and description are required fields. If left empty, the platform will automatically use the title and description from the post.

Location (Geofence)

Similar to the Channel location, a post can have specific geographical boundaries or restrictions.

• Include - a list of countries that will have access to the post.
• Exclude - a list of countries that will not have access to the post.

Actions

• Save Draft: The post will be saved as a draft and will not be visible to users.
• Publish: The post will be published and made available to users.

Edit Video Post

To edit a video post, click the three-dot icon on the desired video post and select Edit Post. The Details tab contains the same information as when the video post was initially created. All fields are fully editable.

Embed

The embedding feature allows you to seamlessly incorporate your video into another website or platform, providing additional value and functionality.

If your post has an access level other than Public, the embedding feature cannot be enabled.If your post has an access level other than Public, the embedding feature cannot be enabled.

If your post has a Public access level, you have two options:

• Enable Embed for This Post: Activates the embed feature for this specific post, even if the channel is not public.
• Disable Embed for This Post: Deactivates the embed feature for this post.

In this tab, you can customize the visual appearance of the player interface by selecting one of the available skins. Additionally, you can access the embed code, which can be copied and integrated into the destination platform.

Analytics

This tab contains analytics information about the post. It gathers data and insights regarding the performance and engagement of that specific video. It provides valuable information to administrators, helping them understand how the video is being received and how viewers are interacting with it.

Insights

• Reactions: the total number of reactions of the video post.
• Comments: the total number of comments/replies of the video post.
• Views: the total number of views of the video post.
• Watch: the total watch time of the video post.

Watch Time by Days Chart

A chart displaying the total watch time by day for the last 7 days. Hovering over a specific date reveals detailed watch time information for that day.

Watch Time by Users

A list of users and their respective watch time (by day). The list can be exported to a csv file.

Level of Permission (Roles)

Available to Tenant, Super Admin, Admin and Content Manager users.