Channel Home Screen

Level of Permission (Roles)

Available to Tenant, Super Admin, Admin and Content Manager users.

Overview

The Home Screen is the initial interface that users come across upon logging in to the platform or accessing an Organization that is Public.

In this section, the Home Screen can be customized and branded according to the specific needs and preferences of the Organization, including customizable lists of content that improve user engagement and navigation, by presenting the most relevant information and features to the user in an easy-to-access manner.

Billboard

The billboard section is a prominent and visually appealing area within the application where featured content is highlighted. It serves as a premium area to showcase recommended content to users and it is a valuable tool for promoting content, driving user engagement, and conveying important messages.

This section allows administrative users to create, edit, delete and organize billboards.

The Home Screen Customization

The Home Screen Customization

ItemDescription
+ Add BillboardAdd Billboard button. Clicking on it will take you to the "New Billboard" screen.
ThumbnailBillboard image.
TitleBillboard title.
DescriptionBillboard description.
OrderReordering icons.
EditEdit icon. Clicking on it will take you to the "Edit Billboard" screen.
DeleteDelete icon.

Create a Billboard

To create a new Billboard, click on the + Add Billboard button.

The Create Billboard Screen

The Create Billboard Screen

ItemDescription
TitleThe title of the billboard.
Optional field, max of 70 characters.
DescriptionThe description of the billboard.
Optional field, max of 150 characters.
Desktop ImageThe desktop image of the billboard (shown in resolutions greater than 832px).

The ideal image is the one that helps with the text readability. The text is aligned to the bottom left and occupies 60% of the screen size.

The image can be uploaded from your computer or from the Upload Center.

Required field.
Mobile ImageThe mobile image of the billboard (shown in resolutions smaller than 832px).

The ideal image is the one that helps with the text readability. The text is centered and aligned to the bottom.

The image can be uploaded from your computer or from the Upload Center.

Required field.
PreviewPreview of images for both desktop and mobile.
CancelCancel button. Clicking on it will take you back to the Home Customization page.
CreateCreate button. If all validation criteria is met, the new billboard is created.

Billboards may include clear and prominent call-to-action buttons that prompt users to take specific actions. For example, a "Watch Now" button that can direct users to relevant sections (a post or a category) or external websites.

ItemDescription
Content TypeA dropdown field: post, category or other (external link).

Optional field.
ContentThis field will depend on what was chosen in the Content Type field.

- Category: a dropdown with a list of published categories will be displayed.
- Post: a dropdown with a list of published posts will be displayed.
- Other: the field will be hidden if "Other" is selected.

Required field if Content Type is selected.
TextThe text of the button.

Optional field, between 1 and 20 characters.
IconThe icon of the button. A dropdown list of available icons is displayed.

Required field if Content Type is selected.
URL- If the content type is a post or a category, this field will be auto-populated with the correct slug and you will not be able to make any changes to the field.

- If the content type is other, then you must enter the external URL. It is a required field.
Background ColorThe background color of the button. You may select the color from the color palette or by adding a HEX or RGB color code.

Required field if Content Type is selected.
Border ColorThe border color of the button. You may select the color from the color palette or by adding a HEX or RGB color code.

Required field if Content Type is selected.
Text ColorThe text color of the button. You may select the color from the color palette or by adding a HEX or RGB color code.

Required field if Content Type is selected.

By clicking on the "Add Second Button" button, all fields above will be displayed again, this time for "Button 2".

Edit a Billboard

To edit an existing Billboard, click on the pencil (edit) icon next to the Billboard you want to make changes. This action will take you to the Edit Billboard screen.

All fields are editable and follow the same requirements as the Create Billboard section above.

Delete a Billboard

There are two ways to delete a billboard: from the list view, by clicking on the trash icon; or from the Edit Billboard screen by clicking on the Delete button.

This action requires a confirmation: clicking on the X button will dismiss the pop up and the billboard will not be deleted. Clicking on Confirm will dismiss the pop up, the billboard will be deleted and a confirmation message will be displayed.

Remove billboard confirmation pop up

Remove billboard confirmation pop up

Reorder Billboards

The content in the billboard section changes every 5 seconds, to provide fresh and varied content for users. This helps to maintain user interest.

Administrative users can choose in which order the billboards will be presented to the user by clicking the up down arrow next to a specific billboard and entering the new position. You must click on the purple checkmark to save the new position.

Reordering Billboards

Reordering Billboards

Carousels (Lists of Content)

Lists present content in a horizontal format, following a sequential order. Lists may include text, images, and/or video posts, and are often used to organize content into a specific order. The order, name and content of the list can be created and managed through this section.

The Carousels section

The Carousels section

There are 2 types of lists: pre-defined lists and customized lists:

Pre-defined Lists

The pre-defined lists are default lists of the platform:

  • Live: a list that contains all Live and Upcoming live events ordered by scheduled date (oldest to newest).

  • Featured Posts: a list of posts that are marked as "Featured", ordered by featured date (the date the post was marked as Featured) - from newest to oldest.

  • Featured Categories: a list of all collections marked as "Featured", ordered by featured date (newest to oldest).

  • Continue Watching: a list of video posts a user has previously started but not yet finished.

Pre-defined lists cannot be deleted, but they can be hidden. Administrative users may chose whether or not a specific list will be displayed for users by clicking on the eye icon. Crossed out eye icons mean the list will not be displayed to users.

Customized Lists

Customized lists of content are lists that are tailored to the specific needs of the Organization and they are manually created in this section.

Create a List

New lists of content are created based on the platform's tagging system, where content items are assigned one or more tags.https://docs.fanhero.com/docs/tags These tags could be keywords, genres, topics, or any other relevant descriptors that help classify and organize the content.

To create a new list of content, click on the New List button.

The Create List screen

The Create List screen

ItemDescription
List NameThe name of the list in English.
Required field.
List NameThe name of the list in Portuguese (Brazil).
Required field.
List NameThe name of the list in Spanish.
Required field.
TagsA dropdown with a list of all available tags is displayed.
Only one tag can be associated with a list.
Content TypePosts and Categories.
You can choose the type of content assigned to the tag selected above to be displayed in the list (only posts, only categories, or both posts and categories).
CancelCancel button. Clicking on it will take you back to the Home Customization page.
CreateCreate button. If all validation criteria is met, the new list is created.

Edit a List

To edit an existing list, click on the pencil (edit) icon. This action will take you to the Edit List screen.

All fields are editable and follow the same requirements as the New List screen.

Delete Existing List

There are two ways to delete a list: from the list view, by clicking on the trash icon; or from the Edit List screen by clicking on the Delete button.

This action requires a confirmation: clicking on the X button will dismiss the pop up and the list will not be deleted. Clicking on Confirm will dismiss the pop up, the list will be deleted and a confirmation message will be displayed.

Delete a List confirmation

Delete a List confirmation

Reorder Lists

The order of the lists can be changed by clicking on the gray area and dragging it to the new position. Click on the Apply button to make the changes available to users.

Reordering Lists

Reordering Lists

Name of Lists

The name of the lists are also customizable, in each language available in the platform. To change the name of a list, click on the pencil icon, add a new name and click Update.

Updating a List

Updating a List

Lists name and order reflected in the Home Screen of the Web Application

Lists name and order reflected in the Home Screen of the Web Application

Settings

Another feature available in the Home Screen customization is the ability to show or hide Sub-Categories grouped by their respective Categories.

If enabled, the platform will display a list of Sub-Categories thumbnails grouped by their respective parent Category. However, even if this feature is enabled, this section will not display Categories that do not have Sub-Categories. In other words, in order for this section to be visible, a Category must have Sub-Categories.

In the event this feature is enabled, the Sub-Categories will be grouped by their parent Category, and the name of the parent Category will be displayed at the top of the list and the list of the Sub-Category thumbnails will be displayed horizontally immediately below the title of the parent Category.

The vertical order in which the Category and Sub-Category group is displayed is determined by the order of the Categories in the Categories section.