Videos
Level of Permission (Roles)
Available to Tenant, Super Admin, Admin and Content Manager users.
Overview
Video content refers to the media content that is delivered and streamed to users through the platform. Administrators have the ability to manage and organize video content within the platform: they can upload, edit, categorize, and remove content from the application.

The Videos section
The interface provides a search bar prominently displayed at the top, so users can enter titles, descriptions or any relevant information related to the video content they are looking for.
There are two different views available: grid (default) or list.

List view
Administrators have the ability to filter Videos by:
- Categories: upon selecting a Category, a list of the videos assigned to that specific category will be displayed; and/or
- Featured Videos: a list of "Featured" or "Non-featured" videos.

Video posts filtering options
Depending on the video post publishing settings, videos will be displayed in one of the two available tabs:
- Published: a list of published (posted) video posts, ordered by published date (newest to oldest). These video posts are available to users;
- Draft: a list of video posts that are in an unfinished or preliminary state and have not been published yet. These video posts are not available to users.
Understanding the elements and actions available on a Video Post

Item | Description |
---|---|
Thumbnail | The thumbnail of the video post. Clicking on it will open a player and you will be able to play the video. |
Duration | The duration of the video. |
Date | The published date of the video post. If it is a draft post, then it shows the create date. |
Star | Star icon. Displayed on video posts that are "Featured". |
Title | The title of the video post. |
Access | The level of access of the video post. |
Edit | Pencil icon. Clicking on it will take you to the Edit Video post screen. |
Share | Share icon. Clicking on it will copy the video post's URL so it can be shared. |
Delete | Delete icon. |
Download | Download button. Clicking on it will open a new tab from where you can download the video. |
Status | The status of the video post. |
Add Video Post
To create a new video post, click on the Add Video button. The first step of the Video creation flow is displayed.

Step 1: Add Video
The video content of your post can be uploaded from your computer or from the Upload Center. Files must have a max of 5GB and a supported format: avi, mkv, mpeg, mpg, mpeg4, mp4, m4v, mxf, mov.
The Upload Center option will list all the media available where the type is "video" and the status is ready (uploaded and transcoded).

Upload Center pop up
There are some features available in the pop up to help administrators choose the video they want:
- Search: ability to search by file name.
- Play video: ability to click on a thumbnail and play the video.
- Uploaded date: ability to see when the video was uploaded.
Once a video is selected from your computer or from the Upload Center, you will be redirected to the second part of the video creation flow.
Details
A section that holds all the details of a video post.

Step 2: Add Video
Item | Description |
---|---|
Cancel | Cancel button. Clicking on it will take you back to the Videos screen. The video post will not be created. |
Save as Draft | The video post will be saved as a draft (not available to users). |
Publish | Publish button. If all validation criteria is met, the new video post is created. |
Video | Video container. It shows the video selected. Clicking on it will open the video player. |
File name | Name of the video file. |
Duration | Video duration. |
Slug | Friendly name for URL (a component of a URL that follows the domain name and is used to uniquely identify a specific page). |
Title | The title of the video post. |
Description | The description of the video post. |
Thumbnail | The thumbnail of a video post. A good thumbnail stands out and draws viewers’ attention. |
Share and Monetization | The level of access of a video post. It is a required field.
|
Categories | A video post can be associated to one or more categories. |
Tags | A video post can be associated to one or more tags. |
Playlist | A video post can be associated to one or more playlists. |
Featured Post | A video post can be marked as Featured. |
Allow comments | A video post can have the comments section enabled or disabled. |
Hide from feed | A video post can be displayed or hidden from the feed. |
Location | Similar to the Channel location, a video post can have specific geographical boundaries or restrictions. |
Promote
In this tab, administrators have the ability to send a push notification with the video post. The option is enabled by default. If you don't want to notify the users about the new video post, you can disable the toggle.

The Promote tab
Title and description are both required fields, but if they are empty, the platform will use the same information from the video post (title and description, respectively).
Edit Video Post
To edit a video, click on the pencil icon next to the video post you want to edit.
Details

Edit Video screen
Item | Description |
---|---|
Cancel | Cancel button. Clicking on it will take you back to the Videos screen. The video post will not be updated. |
Save as Draft | The video post will be saved as a draft (not available to users). |
Update | Update button. If all validation criteria is met, the video post is updated. |
Video | Video container. It shows the video file. Clicking on it will open the video player. |
File name | Name of the video file. |
Duration | Video duration. |
Slug | Friendly name for URL (a component of a URL that follows the domain name and is used to uniquely identify a specific page). |
Title | The title of the video post. |
Description | The description of the video post. |
Thumbnail | The thumbnail of a video post. A good thumbnail stands out and draws viewers’ attention. |
Share and Monetization | The level of access of a video post. It is a required field.
|
Categories | A video post can be associated to one or more categories. |
Tags | A video post can be associated to one or more tags. |
Playlist | A video post can be associated to one or more playlists. |
Featured Post | A video post can be marked as Featured. |
Allow comments | A video post can have the comments section enabled or disabled. |
Hide from feed | A video post can be displayed or hidden from the feed. |
Location | Similar to the Channel location, a video post can have specific geographical boundaries or restrictions. |
Embed
The embedding feature allows you to seamlessly incorporate your video into another website or platform, providing additional value and functionality.

In this tab, you have the ability to modify the visual appearance of the player interface by selecting one of the available skins (see Player Customization https://docs.fanhero.com/docs/brandingfor more information about skins). You have access to the embed code that can be copied and integrated into the destination platform.
Analytics
This tab contains analytics information about a video post. It gathers data and insights regarding the performance and engagement of that specific video. It provides valuable information to administrators, helping them understand how the video is being received and how viewers are interacting with it.

- Reactions: the total number of reactions of a video post.
- Comments: the total number of comments/replies of a video post.
- Views: the total number of views of a video post.
- Watch: the total watch time of a video post.
- Watch Time by Days chart: a chart that shows the total watch time by day for the last 7 days.
- Watch Time by Users: a list of users and their respective watch time (by day). The list can be exported to a csv file.
Delete a Video Post
To delete a video post, click on the Delete (trash) icon next to the video post you want to delete. This action requires a confirmation: clicking on the X button will dismiss the pop up and the video post will not be deleted. Clicking on Confirm will dismiss the pop up, the video post will be deleted and a confirmation message will be displayed.

Remove video post confirmation pop up
Updated 5 days ago